Frequently Asked Questions
If you are not able to find the answer to your issue within this page, contact us directly via e-mail by following this link.
You can purchase a domain name from any ICANN certified reseller but you will need to go throuoght the process of setting up a DNS or Domain Name Server. This isn't hard, just an unecessary step. The easy way is to buy a domain for as low as $1.99 that's already setup to work with your new website. Create a seperate account and login to our secure server to purchase as many domain names as needed. When you complete your property website your new website will be active in usually less than 24 hours. Use the above link to purchase domain names in advance. All domain name purchase are pre-configured for your property website and registered for one (1) year.
SMS stands for "Short Messaging Service" and it's provided by your cellular company. You only need to contact your cell phone service provider to get your SMS address. This will look like an email and is usually, (AreaCode) + (PhoneNumber) @ your-cell-provider.com Simply insert the SMS address in the area provided and your website will notify your cell phone, usually within 15 seconds of receiving a contact form.
We offer in-office or live streaming video training to train office staff, brokers and agents. Our training covers search optimization and a number of techiniques to help you optimize traffic to your property websites. Before the traing process we recommend that you select one (1) person to learn about advanced features. This person can then be classified as a "power user" and is always available as an on-site resource.
Submit a request by using our Contact form or call us toll free at (877) 537-8786 ext. #704 for more information.
We are more than careful with your data and your property website. Read about our Data Center [here]
Some versions of AOL, SBC browsers advertise that they are Internet Explorer compatable but they are not. Download the current version of Internet Explorer or Mozilla Firefox and you'll have no problem loggin in. WEBSITE TIME OUT - LOGS YOU OUT If you walk away from editing your website for more than about 10 minutes we assume the connection has been abandoned. Maintaining security is important so our server will automatically close your session. Nothing changes on your screen when this happens. So you might put in new info and hit save and you'll see "You are not Authorized . . " and this is what's happened. Sorry for the inconvenience but this action is necessary so keep an eye on the clock if you walk away to do something else.
If you walk away from your property website and fail to navigate or save we will assume the connection as abandoned. For security reason we close these connections after a timeout and you'll need to login again.
The term "DNS" is an acronym for Domain Name Server. Domains purchased here are already pre-configured to operate with your new property website. If you have a domain purchased elsewhere always configure your DNS settings to:
NS1.WEST-DATACENTER.NET
NS2.WEST-DATACENTER.NET
A sub-domain is a domain ie. preferredhomesonline.com with a name that is placed in front of the domain and seperated by a period. A sub-domain property address would look like youraddress.preferredhomesonline.com where "youraddress" is whatever address you enter into the system on the "buy" page.
A sign rider is a small (typical measurements: 45 1/4"x8 1/8"x3 3/4")that is placed on your regular residential yard sign. People that see your property yard sign are able to view the address of your property website.
Customer success story
My first site was for a listing about to expire and when the seller saw the site they were “so impressed” they renewed the listing and sent emails of the site to their friends! In terms of both features and cost you are definitely above the competition. The powerful editing features allowed me to bring my marketing ideas to reality. I appreciate the fact that you’ve set no limits as to what you can do with regard to content. I can’t thank you enough!
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Debbie Clarke
All Seasons GMAC Real Estate
Eureka Springs, AR
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Debbie Clarke
All Seasons GMAC Real Estate
Eureka Springs, AR
As a homeowner I am extremely pleased with the web page format and content layout created by the Preferred Homes Online system. I highly recommend Preferred Homes Online! What's even more amazing is that my property website has over 4,000 hits with "NO SIGN RIDER" the traffic comes right from the search engines!
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James & Marilyn Ledbetter
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James & Marilyn Ledbetter
We’d love to hear how your new website is working. Login to your account and post your comments to the “Success Stories” section. Likewise if you have ideas for other services that we might offer send us a contact message or give us a call. We’d love to hear from you!
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The Preferred Homes Online Staff
Preferred Homes Online
Fresno, CA
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The Preferred Homes Online Staff
Preferred Homes Online
Fresno, CA